Organise tiles, sanitary ware, fittings and project supply orders.
Keep batches and finishes traceable
Record product code, material, finish, size and batch references where supplied. For matching surfaces, state whether items must come from the same batch. Separate approved samples from the final order specification.
Balance weight and breakage risk
Provide pallet counts, weights and dimensions rather than relying only on unit quantities. Identify ceramics, glass, long profiles and non-stackable pieces. Ask the supplier for packaging photos and handling orientation before the collection plan is agreed.
Coordinate the project handover
Share the site contact, access restrictions and requested delivery sequence. If part of the order is urgent, mark those items for a separate feasibility review. Keep product shortages or substitutions visible until the customer confirms the revised list.
Prepare these details
- Product codes, finish and batch
- Pallet weights and dimensions
- Packing photos and handling limits
- Site contact and delivery sequence
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Keep batch references through to the project site
For similar finishes, the product name alone may not distinguish batches. Link the colour or finish code and batch reference to the delivery package using the supplier’s records.
- State quantity and unit clearly: pieces, boxes or area, following the supplier’s document.
- If the order is split across project stages, list the packages needed for each stage.
- Obtain a decision on different batches or missing quantities before combining them into one dispatch.